Rx Learning Center
Q: How do I request a user name and password?
A: Rx Learning Center is now a self registration system. Please
which contains instructions for the new user.
Activation codes specific for your facility may be acquired from your
Q: How do I log in?
A: In the login page, please
use your registered email as your username. Q: What do I
do if I forgot my password?
A: On the login page you
would see “forgot password?” Click that link and follow the
instructions. Your password reset will be emailed to your registered
email account.Q: How many times can you attempt to log
in before you get locked out?
A: 10 consecutive
attempts.Q: How long will an account be locked out?
A: An account will be locked out for 15 minutes before it unlocks
itself automatically.Q: What happens if I do not log in
my account after a period of time?
A: If you do not log
in for 90 days, your account will be locked and you would need your
activation code to reactivate it.Q: Why do the ASHP
Competencies lack ACPE credit?
A: The ASHP competencies
are not courses that CPS created; therefore we cannot receive credit for
them. ASHP is working on the latest release of their competencies. We
are told that this version will have ACPE credit.Q: Do
the courses/learning products have an expiration date?
A: Only the ACPE courses have an expiration date. They allow 36 months
from the date the course is created.Q: How many times
may I attempt the post-test for ACPE courses and what is a passing
A: ACPE rules restrict the number of attempts a
learner may take a post-test. Our CPS policy is a maximum of three
submitted and scored attempts. The minimum grade is 80% for successful
completion.Q: How many times may I attempt the post-test
for the ASHP Competencies and other non-ACPE courses?
Our CPS policy is a maximum of five submitted and scored attempts with
an 80% minimum grade for successful completion.Q: I
attended the live programs at the May 2013 regional meeting. I completed
the post-tests and course evaluations in Rx Learning Center on August 1,
2013. Why does my continuing education credit statement have a
completion date of May 14, 2013 instead of August 1, 2013?
A: For live programs, ACPE recognizes the completion date as the
date of the live event, not the date the post-test and course evaluation
were completed.Q: When I have successfully completed a
course/learning product how do I receive continuing education credit?
A: After you have completed all of the required
elements of the course, choose “Claim Credit” at the bottom of the page.
You will be asked for your NABP ID number and birth month and day (only
once). Upon successfully claiming credit, the ACPE information regarding
the course will be directly sent to your CPE Monitor account. You can
log into CPE Monitor to view the status of your completed ACPE programs.
Q: Can my manager view my enrollments and completions?
A: Yes, the learner profiles are built in a hierarchy structure
which allows the manager to view individual profiles and transcripts for
the pharmacy employees at the hospitals that report to them. They also
have the ability to assign courses and run usage reports of those staff
members. The following managers have administrator access to learner
profiles: RVP, RCD, DOPS, CC.Q: Can the Administrator
see how many times a user has taken a test?
Q: Can the Administrator see how questions were answered by
a user on a specific test?
A: YesQ: How
do you assign courses or products to learners?